Our guarantee for peace of mind
When you have an Elitis product installed we want to make sure you have complete peace of mind that you will receive the best level of service and care for your home so you can enjoy your Elitis products worry free for many years to come.
Our industry leading 10 year product extensive guarantee is there to give you peace of mind when buying an Elitis product which covers you for product defects.
We are able to offer such a high level of guarantee as Elitis product are manufactured by us, an award-winning fabricator and the only fabricator to have won Fabricator of the Year three times. All products are bespoke and handcrafted in UK to the highest standards.
All installers of Elitis products are FENSA or CERTASS registered, this provides consumers in England and Wales, important cover in the installation. It means that your windows are installed by a certified installer, that the work complies with building regulations, and importantly that you will have an insurance backed guarantee – which covers the installation of your new Elitis product.
By choosing an Elitis installer you will receive all the necessary paperwork to confirm the installation meets building regs requirements. This paperwork is required to sell a property after windows, and some doors, have been replaced.
Terms and conditions
The Elitis product guarantee to ensure that you receive the quality of goods agreed and are not let down by faulty materials. They do not cover against accidental use or a lack of care by the owner. All we ask is that a small amount of time is put into annual maintenance for the warranty to be valid – you can find out more here.
Our products are tested to the Secured by Design standard so you can feel comfortable that the Elitis products will keep you and your family safe.